VIDEOCASTS

It takes a multifaceted leader to drive small business. Find out how the budget will affect you, how great customer service is one of your greatest assets, and why it's crucial to invest not just in yourself, but also in your team through training and coaching.

The views presented in these videocasts are not Optus' views. These videocasts contain general information only and are not intended to be relied on as legal, financial or professional advice. Viewers should seek their own advice based on their specific business needs.

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How to be an effective salesperson

Being a good salesperson comes naturally to some people but there are several key characteristics of the top sellers that are easy for you to adopt. Learn the top five tips for selling and use these to set your specific sales goals.

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How to be a good boss

Recent studies have shown the companies people want to work for are driven by how good their boss is. Look at this checklist to see how you measure up.

Controlling your cash flow

Your business can be profitable, but if you don't have enough cash coming in regularly to meet your expenses, then you'll quickly go out of business. Here are some simple strategies to reduce the cash flow gap.

The importance of communication

Business communication educates, informs, persuades and even inspires your customers, your staff, your suppliers and the key influentials that could make or break your business

Green and ethical

Understanding the new carbon-centric world that we're moving into is important for us all. Going 'green' could also save you money. Learn about a three-stage process to clean up your company.

Are you ready to grow?

There are key elements to consider when developing your growth strategy. A good place to start is by understanding the difference between 'wanting' to grow and 'needing' to grow.

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