GROWING A BUSINESS
BEING A LEADER
As your business grows, leadership becomes increasingly important. Read articles on what it takes to be a leader, developing your leadership skills, and how to lead your growing business through challenging times. Get the latest management tips, read how to stay motivated as your business grows, and chart a course to leadership success.
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MARKETING AND SALES
Marketing and sales are essential to building a fast-growing business. Read marketing insights on essential topics like closing the sale, getting the marketing mix right, and building your brand. Don't miss some essential business tips for building your marketing knowledge.
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PEOPLE AND SYSTEMS
A growing business needs the right people, and the right systems, to keep it on track. Read tips on structuring your business, developing business strategies, and creating business systems to avoid problems. Find out how to recruit staff, develop and retain the best employees, and create a culture of constant business improvement in your workplace.
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MONEY AND FINANCE
Managing your finances effectively is vital in a growing business. BizThinkTank offers the latest tips on financial planning, risk management, and managing debt to grow your business. Find out innovative ways to save money by trimming costs, and some of the essentials of the Australian tax system that affect your business.
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CUSTOMER SERVICE
Delivering consistently good customer service is one of the great challenges of a growing business. Get practical advice on understanding the needs of Australian customers, designing your customer service strategy, and delivering legendary customer service time after time.
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LATEST BLOG POSTS
Partnerships to build your business
Posted by Peter Switzer
On 02/09/10 09:09
Running a business can be isolating – both professionally and personally – especially if you’re a one-man (or one-woman) band. Partnerships offer strength in numbers and give your business the resources it needs to do things that would not otherwise
Customer service do's and don'ts - tips to ensure repeat business
Posted by Peter Switzer
On 20/08/10 15:03
Repeat business is not the only reason you need to keep on top of your customer service. Word of mouth can make or break your business – an unsatisfied customer will spread bad news and fast! Peter Switzer reveals the secrets and systems to keep your cust
Switzer's Hint
One of the smartest guys I have worked with always came up with: "You can't always control what happens to you but you can control how you react."
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