<?xml version="1.0" encoding="utf-8"?><rss version="2.0"><channel><title>Optus BizThinkTank</title><link>http://www.bizthinktank.com.au</link><description>Optus BizThinkTank</description><language>en-au</language><pubDate>Sat, 22 Nov 2008 10:13:35 +1100</pubDate><item><title>Marketing and complaints</title><link>http://www.bizthinktank.com.au/article/122</link><description>Winning customers and keeping them is the number one strategy for businesses determined to have an impressive and long track record -- but there are some important lessons we all must learn or remember.</description><pubDate>Tue, 18 Nov 2008 10:23:57 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/122</guid></item><item><title>Slack records</title><link>http://www.bizthinktank.com.au/article/139</link><description>Keeping the records up to date it a crucial part of any business. 

Late payers and the tax office are blamed by more than six out of 10 small business owners for creating a cash crisis in their operations.
</description><pubDate>Mon, 17 Nov 2008 17:19:04 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/139</guid></item><item><title>Tips for writing a proposal</title><link>http://www.bizthinktank.com.au/article/138</link><description>A good proposal is essential to getting new business. It's important that the proposal shows potential clients exactly what your business can offer them</description><pubDate>Mon, 17 Nov 2008 16:15:25 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/138</guid></item><item><title>Tips for leadership</title><link>http://www.bizthinktank.com.au/article/137</link><description>For a business to succeed, it is important to be a good leader. Here are some tips to help you be a leader in your business and to your employees.

</description><pubDate>Mon, 17 Nov 2008 16:06:37 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/137</guid></item><item><title>The key ingredient</title><link>http://www.bizthinktank.com.au/article/136</link><description>Over the years talking to some of the greats of business who have created household name business - the people behind these organisations never tell the truth, the whole truth, when explaining how they grew their business.</description><pubDate>Mon, 17 Nov 2008 15:59:14 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/136</guid></item><item><title>No pain, no gain</title><link>http://www.bizthinktank.com.au/article/135</link><description>When starting a business, it's important to show potential clients that you are going to provide the best service.</description><pubDate>Mon, 17 Nov 2008 15:55:15 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/135</guid></item><item><title>Ways to make service sparkle</title><link>http://www.bizthinktank.com.au/article/134</link><description>One of the key ways to make your business grow is to have outstanding customer service. Here are a range of tips to make sure you and your staff are up to scratch:</description><pubDate>Mon, 17 Nov 2008 15:50:42 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/134</guid></item><item><title>It's all about customers</title><link>http://www.bizthinktank.com.au/article/133</link><description>When introducing a new innovation into a business, it's important to understand whether it will be beneficial to your customer.</description><pubDate>Mon, 17 Nov 2008 15:47:08 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/133</guid></item><item><title>Is it worth doing market research?</title><link>http://www.bizthinktank.com.au/article/132</link><description>Researching your target market to find if there are any gaps in the market that can be filled is a great way to grow your business. Good marketing is also crucial.</description><pubDate>Mon, 17 Nov 2008 15:01:15 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/132</guid></item><item><title>Loans -- getting other people's money</title><link>http://www.bizthinktank.com.au/article/131</link><description>Most businesses, big or small, need to borrow money. The borrowing requirements for various small businesses can be different. Also, many such borrowers might be first-timers. 

</description><pubDate>Mon, 17 Nov 2008 14:56:36 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/131</guid></item><item><title>Different kettle of fish</title><link>http://www.bizthinktank.com.au/article/130</link><description>Educating yourself in areas of business where you are not strong, rather than spending long hours on tasks you don't understand, is important in order to help your business grow.</description><pubDate>Mon, 17 Nov 2008 14:48:23 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/130</guid></item><item><title>Love shack</title><link>http://www.bizthinktank.com.au/article/129</link><description>When you put people together in a work place you can be pretty sure that relationships will develop. This might be great for the couples, but not always good for your business. </description><pubDate>Mon, 17 Nov 2008 14:39:18 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/129</guid></item><item><title>Confidentiality agreement</title><link>http://www.bizthinktank.com.au/article/128</link><description>Question: What can I do to make sure that my secrets aren't leaked to my competitors?</description><pubDate>Mon, 17 Nov 2008 14:34:04 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/128</guid></item><item><title>Take a close look</title><link>http://www.bizthinktank.com.au/article/127</link><description>I believe that it pays to get an outside expert to assess your business because most of us in business are too close to the coalface to look objectively at our growing concern.</description><pubDate>Mon, 17 Nov 2008 14:29:03 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/127</guid></item><item><title>Run for cover</title><link>http://www.bizthinktank.com.au/article/126</link><description>One of the greatest punishments for time-poor and funds-short small business owners, who ignore crucial risk management issues, is the potential for unsavoury rivals or plain crooks to rob them of what is rightfully theirs.</description><pubDate>Mon, 17 Nov 2008 14:22:55 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/126</guid></item><item><title>The referral </title><link>http://www.bizthinktank.com.au/article/125</link><description>A referral is the greatest complement a customer or a supplier can give to you and your business. It is a clear indication that you have done something right. </description><pubDate>Mon, 17 Nov 2008 14:12:28 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/125</guid></item><item><title>On the home front</title><link>http://www.bizthinktank.com.au/article/124</link><description>For those working from home, marketing can be a daunting task. Marketing experts advise home-based and other micro-businesses to be very realistic about their operations.</description><pubDate>Mon, 17 Nov 2008 13:45:31 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/124</guid></item><item><title>On the wall</title><link>http://www.bizthinktank.com.au/article/123</link><description>Here's an unusual success story about a business that specialised in a very unlikely product - wall charts.</description><pubDate>Mon, 17 Nov 2008 13:33:02 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/123</guid></item><item><title>Slack records</title><link>http://www.bizthinktank.com.au/article/121</link><description>Keeping the records up to date is a crucial part of any business. 
Late payers and the tax office are blamed by more than six out of 10 small business owners for creating a cash crisis in their operations.
</description><pubDate>Tue, 04 Nov 2008 15:29:40 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/121</guid></item><item><title>Who owns it?</title><link>http://www.bizthinktank.com.au/article/120</link><description>Protecting Intellectual Property is crucial to any growing business, whether it be to protect your work or your brand name. </description><pubDate>Thu, 30 Oct 2008 16:44:23 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/120</guid></item><item><title>Legally blonde</title><link>http://www.bizthinktank.com.au/article/119</link><description>A prominent Sydney hairdresser knows blondes have more fun, but protecting intellectual property is no laughing matter.

</description><pubDate>Thu, 30 Oct 2008 14:13:06 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/119</guid></item><item><title>The best policy</title><link>http://www.bizthinktank.com.au/article/118</link><description>Don't mislead or deceive when selling. You might be passionate about your product or service and you want to make that sale, but don't let this get the better of you when you're selling. </description><pubDate>Tue, 28 Oct 2008 17:30:10 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/118</guid></item><item><title>A man and a woman</title><link>http://www.bizthinktank.com.au/article/117</link><description>It is popularly asserted that bank lending has become gender neutral. </description><pubDate>Tue, 28 Oct 2008 17:09:15 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/117</guid></item><item><title>Lease rather than buy?</title><link>http://www.bizthinktank.com.au/article/116</link><description>What should you know about leasing? A lease is an agreement or contract giving someone (the lessee, ie. you) the right to use, for a set time, property legally owned by someone else (the lessor). </description><pubDate>Tue, 28 Oct 2008 17:05:39 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/116</guid></item><item><title>May the force be with you</title><link>http://www.bizthinktank.com.au/article/115</link><description>Success is a function of two major forces. The first is the most important and it is all about what's inside you.</description><pubDate>Tue, 21 Oct 2008 17:51:44 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/115</guid></item><item><title>Mind your F's and P's</title><link>http://www.bizthinktank.com.au/article/114</link><description>Just imagine how you could boost your business if you really became objective about all of your weaknesses and then did something about them.</description><pubDate>Tue, 21 Oct 2008 17:46:08 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/114</guid></item><item><title>Live by the rules</title><link>http://www.bizthinktank.com.au/article/113</link><description>Some time back I went to a World Masters of Business conference starring ex-communist Mikhail Gorbachev, I have to say it was a doctor who stole the show.</description><pubDate>Tue, 21 Oct 2008 17:41:51 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/113</guid></item><item><title>Dream big</title><link>http://www.bizthinktank.com.au/article/112</link><description>Great advice I have never forgotten goes simply like this: &quot;Never be afraid to dream big.&quot; The same goes for your business and a smart way to make it happen is to aspire to make your business world-class.</description><pubDate>Tue, 21 Oct 2008 17:26:15 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/112</guid></item><item><title>Money trail</title><link>http://www.bizthinktank.com.au/article/93</link><description>There are lots of reasons why your business might need extra money. You might want it to start your business, grow or finance a new project or to help cash flow. </description><pubDate>Tue, 14 Oct 2008 09:41:20 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/93</guid></item><item><title>Low cost marketing</title><link>http://www.bizthinktank.com.au/article/10</link><description>There's no doubt about it, marketing is a popular buzzword for people in business. As a business owner you know you should be doing it, but do you really understand what marketing is? And how can you go about it without it costing you a fortune?</description><pubDate>Fri, 10 Oct 2008 19:16:22 +1100</pubDate><guid>http://www.bizthinktank.com.au/article/10</guid></item></channel></rss>