STARTING A BUSINESS
BEING A LEADER
When you're starting a business, leadership is essential. Read tips on what it takes to be an entrepreneur, defining your vision and goals, and staying motivated while you develop your new business. Plus, learn the importance of decision-making, sharing your vision with staff, and successful strategies for managing your people in the all-important start-up phase.
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MARKETING AND SALES
You can't have a successful business without selling. Find out what it takes to be successful in sales, get powerful hints for low cost marketing, and learn how to add that 'marketing magic' to your sales efforts. And remember, you don't need to do it all on your own. Let BizThinkTank show you how to learn from the marketing success of others to give your start-up business the best chance of success.
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PEOPLE AND SYSTEMS
Get your start-up business off to a great start with the right people and the right systems. Read tips for deciding on the best business structure for you. Learn how to create systems to improve your business performance and your work-life balance. Find out how to attract and retain great staff to your start-up business. And get insider tips on what Australian employees really want in the workplace - and how to give it to them.
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MONEY AND FINANCE
Mastering money and finance is a core skill when you're running a start-up business. BizThinkTank has invaluable advice on the best low cost business ideas, getting finance for cashflow or growth, and making the most of Government assistance and grants. Learn how to make cash forecasts, follow the money trail, and maximise your profitability. And make sure you understand how Australian tax law applies to your business.
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CUSTOMER SERVICE
Customers are the lifeblood of your start-up business. So it's essential to keep them coming back time and again. Read advice on developing customer relationships by providing superior customer service. Learn how to build your business credibility, the importance of word-of-mouth, and how to get customer feedback to really understand the needs of your customers.
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LATEST BLOG POSTS
Partnerships to build your business
Posted by Peter Switzer
On 02/09/10 09:09
Running a business can be isolating – both professionally and personally – especially if you’re a one-man (or one-woman) band. Partnerships offer strength in numbers and give your business the resources it needs to do things that would not otherwise
Customer service do's and don'ts - tips to ensure repeat business
Posted by Peter Switzer
On 20/08/10 15:03
Repeat business is not the only reason you need to keep on top of your customer service. Word of mouth can make or break your business – an unsatisfied customer will spread bad news and fast! Peter Switzer reveals the secrets and systems to keep your cust
Switzer's Hint
Walt Disney reminded us what all business is about: "Do what you do so well that they will want to see it again and bring their friends."
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